سياسة الخصوصية
The personal data we collect depends on your interaction with us and our services. The platform will collect the data and information provided to us by the user, the information we obtain automatically when you use our services, and information from external sources (third party). Whether Providing the service or not will depend on the data and information you submit
المقدمة
Personal Information
البيانات الشخصية
This is the information that you may provide to us during the registration process on the platform:
For creating an account: Name, phone number, email address, address and Saudi ID.
For applying for a loan / our services: Official ID, Financial Documents, and Commercial Registration.
For communication/ support we may collect: Name, email address, and customer support details (include the chat).
For social media: In our social media channels, we may collect information that you submit, such as inquiries through our profile pages.
When visiting Dnaneer’s website without logging in as a user, Dnaneer Collects the following information, but not limited to:
Network servers (servers) belonging to Dananeer. The domain name (domain) used to access the internet. The name of the user's internet service provider.
It should be noted that the collected information is not intended to identify individuals, but is used for statistical purposes and to improve the website, its content, and its functions. Dananeer adheres to all systems and regulations related to data protection.
Dnaneer employs tools to enhance user experience, prevent fraud, and improve security. These include performance, analytics, and targeting capabilities.
Dnaneer engages third-party service providers, such as payment gateways, analytics tools, and advertising services. Dnaneer doesn’t exert control over these parties.
We may use the information we collect from you for administrative purposes, such as to facilitate system maintenance, improve our services, and effectively communicate with you about your account or transactions. Additionally, we may need to use your information for purposes such as detecting and preventing fraud, enforcing our policies, or addressing technical issues.
We may use your information for marketing purposes, such as delivering promotional materials, special offers, and updates about our company’s products and services. We may do this through email, SMS, social media, or other communication channels. We may also personalize communications to reflect your interests or preferences based on our analysis of your usage data.
Dananeer implements all technical and organizational security measures to protect from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security practices to safeguard your information, such as encryption and access controls. We retain your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law.
We may disclose your personal information to third-party service providers that assist us in running our business and delivering services to you, including payment processors, customer support, and data analytics providers. Additionally, we may share information with our affiliates or partners for business purposes, such as offering complimentary services. We may also disclose your information if required by law or in response to a legal process, such as a court order or Saudi Central Bank requirements.
We may update this Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other reasons. We will provide notice of any material changes to this Policy by posting a notice on our website or by other means as required by law. Your continued use of our Platform after we make changes indicates your acceptance of those changes.
If you have any questions, comments, or concerns about this Policy or our privacy practices, please contact us at hello@dnaneer.com
